Posts Tagged ‘Daniel Pink’

10 Affordable Ways to Provide Great Employee Training

Saturday, June 4th, 2011

Just because the recovery is slow and budgets are still limited, doesn’t mean we can pass on employee training, development and learning. In this age of information blur, our employees must always be learning – employee training and development is critical. So when things get tough, the tough find clever ways to provide employee training on a shoestring.

Consider the following ways to keep learning on “go” when the education budget says “no:”
1. Solicit resources from employees – what are their favorite leadership, self-help, skill books and resources – and bring them to the workplace for others to use.
2. Solicit extra resources from local colleges – including texts or resources that are no longer part of a course or program.
3. Identify used copies of great resources by authors such as Seth Godin, Marcus Buckingham, John Fleming, Simon Sinek, Daniel Pink, Steve Farber, Paul Coehlo, Brian Tracy and others. Find them on e-Bay, Amazon.com, Thriftbooks.com, Barnes and Noble and others. Have the organization define the key resources they want, and charge employees with finding them at discounted rates.
4. Create a company library with resources sourced from others and from used copies of current resources.
5. Send one employee to a high-value conference with the requirement to share the message and skills of the conference with the company. Host a “Lunch and Learn” program to review what was learned at the conference.
6. Find on-line training programs that don’t require expensive travel. Have the same requirement to share information as in #5.
7. Give each employee a personal education budget and have them create their training plan with no more than the allocated funds. It is amazing how clever an employee can be when they control their own resources.
8. Develop in-house training for all of the most critical skills. Develop an incentive program for those involved in preparing and teaching skill training. Consider basing the incentive on improved results, not just on preparing and teaching.
9. Create an “on-the-job” academy. Have employees shadow more experienced employees as part of a skill development program.
10. Share training resources with another organization/partner with another organization; find another organization through networking, in a local chamber or in a professional association. Two organizations sharing resources can greatly expand what each organization has access to.

You know how when things get tight we seem to become more effective at rethinking how we do things, how we spend and how we can stretch a dollar. Well, the need for learning remains, even if the funds don’t. Employee training and development is critical for every organization to develop and maintain its edge. How have you been able to help your employees learn and grow even when the resources are limited?

Share your ideas. And for more management tips to help activate employee performance, see the tools on www.FireUpYourEmployees.com.

So, What Are You Good At?

Sunday, October 24th, 2010

I hate to be the one to tell you but you are not great at everything. That is just how it works.

But even though you aren’t great at everything, you are great at some things. Find those and build them into your job and you excel. Find those and you have the potential to move from good to great.

Today’s best performance happens (supported by Gallup, Marcus Buckingham, Daniel Pink, Seth Godin) when an employee is both good at what the job requires and likes doing it. This means today’s managers must function more as “engage-and-inspire” coaches than “command-and-control” sergeants. They must get better at building strong relationships to know their employees’ talents, values and interests, to find ways to activate their emotional connection to their work. And it all starts with a clear understanding of what employees are good at – because great performance can never happen if employees do not feel capable and competent.

I am working with an organization that is in the process of changing its hiring process away from using standard job descriptions requiring candidates to have similar work experience. Remember, just because an employee has done a job before does not ensure the employee was both good at the job and liked doing it – both now required for exceptional performance. Instead, this organization now uses a Talent Matrix, a summary of the key talents, team talents and core skills that will encourage success in the role. They look for people are are naturally capable and interested in the responsibilities of the job. From this information they can better advertize what they need, source candidates that are a better fit and more successfully hire higher performing people.

At a time when employees are now more in front of customers (and therefore constantly building or destroying your brand), hiring the right employee is now the most critical component of activating sustainable and exceptional performance. This requires finding employees who are capable, competent and passionate about the responsibilities of the job. When these employees are hired, they are good at and interested in doing exceptional things for customers, which actives customer loyalty and strong results.

Call to action:
Do you know how to hire in an intellectual age? Do you know the attributes that will make an employee successful in each role?

Resources to get you where you need to be:
Check out Awesomely Simple by John Spence and my book, Fire Up! Your Employees and Smoke Your Competition. Contact me if you need my help to learn how to attract and hire the right employees.

What Hooks Your Employees?

Sunday, February 7th, 2010

What gets your employees excited, passionate and fired up? What hooks or inspires them to perform?

Consider this: Not everybody is great at everything. No kidding, right? But this is important because it explains how to help you identify what your employees’ hooks or “performance activators” are.

The brief explanation, also supported by the new book Drive by Daniel Pink, is our hooks are based on what makes us feel capable and competent in what we do, and like doing it; we must be good at what we do and passionate about doing it. When this happens, we perform. When this does not happen, we are just not that interested in our work.

Picture this: a salesman in an accountant’s role. Death wish. There isn’t any hook – the role does not play to what a salesmen is fundamentally good at and passionate about doing – that is connecting with others, winning others over and making the sale. Okay, reverse the roles – an accountant now in a salesman’s role. Again, no hook – the sales role does not play to the accountant’s love of details, focus on control, order and analysis (more about details than people).

No competence, comfort or passion and performance suffers. When you are good at what you do and love doing it you perform better.

To find your employees’ hooks:
1. Identify what the employee is consistently good at (talents).
2. Identify what the employee’s passions and interests are.

Start a regular conversation with your employees to get to know them. When you know their talents, values and interests you will find their hooks. Then you can realign them to roles that activate their best performance. Your people are your profits.

For more information click on “For Managers” on www.LifeFiredUp.com.