An M&M’s real value is in its filling, not in its candy coating – the inside matters more than the outside. It is the same with hiring employees and voting for candidates.

You can’t tell by looking at someone if he will be a good or poor fit for a role. As with the M&M (the candy coating on the outside doesn’t add any particular value to taste or to the candy), a person’s age, gender, ethnicity, religion or even sexual preference has no direct correlation to his/her ability to be great in a job. An extraordinary customers service employee is one who is a great listener, empathetic, problem solver and solution-focused. An extraordinary political candidate must be visionary, strategic, a great listener and a consensus-builder. These attributes could be in a 65-year old woman, or in a 23-year old man. These attributes could be in a black employee, or a gay white middle-age Greek man. Greatness is not based on the exterior.

We can’t assess who is a good fit if we don’t hear meaningful dialog about what candidates (political and employment) believe and think. In the workplace we host interviews. We ask talent-based questions to determine how candidates would handle actual workplace situations to assess their thinking and fit – their “filling.” We then hire those who have the talents, passions and strengths to be successful, and celebrate their “candy coating” – whatever it may be. We hire the best. Great organizations hire for the “inside” and celebrate the “outside.”

I am reminded of this as I watch our electoral campaigning. Candidate debates and speeches are our way of “interviewing” candidates for “fit” – to assess their talents, passions and strengths and to see if they are the right for the role. When all we hear are attacks on other candidates we do not have the necessary information to choose wisely about a candidate and we allow our biases to limit our options – so many Americans still have a problem with a black president, gay cabinet members and women on the Supreme Court. We are in an age where the best person for the job is the one that has the talents, passions and strengths (the filling) to do the job – CEO, customer service, senator or judge. I see a constant focus on candy coating instead of filling in the workplace: I also see it in government.

As you hire employees or go to vote, focus on a candidate’s ability to do the job in an extraordinary way, make a difference and add value. You’ll find when you hire or vote for “fit” you’ll get a more passionate, engaged and productive employee or candidate. Things get done. Progress gets made.

One of the reasons I think we are stuck in “average” is we continue to use outdated thinking in both who works in our companies and who works in our government. Shouldn’t we demand performance greatness from both? Shouldn’t we require both to be fully accountable for results? Shouldn’t we improve this process by hiring for fit – by hiring for “filling,” not candy coating?

Maybe if we learn from the M&M, we’ll elect and hire those who show up committed to making a difference. Maybe if we realize it is what you know, what you are good at and how you use what you know to handle today on today’s terms that generates results, we’ll choose wisely about who we want on our team. Who knew there would be so much wisdom in an M&M?

Though our workplace has changed, most companies still hold onto an outdated approach to hiring employees, resulting in performance and retention problems.

We are in a service workplace; much of manufacturing has moved offshore. Instead of performing repetitive tasks, employees now creatively invent service responses on the spot; each response must be “customerized” – appropriate for each customer. The better the service event, the more committed and loyal the customer. The more committed the customer, the more significant the bottom-line results. And at the center of this process is the employee – the right one can win customers for life. The wrong one can send them away forever.

Hiring the right employee is now more critical than ever. Though this is critical, most organizations do not have great success hiring the right employees for these two reasons:

1. Organizations continue to use outdated job descriptions that do not define the key performance attributes needed to be successful in the job. The do not assess, define and articulate the talents, strengths, passions and critical skills (performance attributes) needed to be successful in each role. Without a proper way to assess and define the performance attributes of a job, the organization is unable to share these requirements with potential job candidates – and the wrong candidates apply.

2. Job candidates are not very self-aware. They do not know their talents, strengths, passions and critical skills, so even if a company can define what the required performance attributes, most people don’t know whether they are a good fit for the job. This complicates the hiring process and increases the probability of hiring the wrong employee.

Both sides are at fault. Both sides need to change and to meet someplace in the middle.

Organizations must now clearly define the talents, passions, strengths and performance skills need to be successful in each role. This allows the organization to share these success attributes so that job seekers can assess their fit for the role. For the organizations I consult with, I use a Talent Matrix – a one-page summary of the performance talents, team talents, and skills and experience needed to be successful in each role in the organization. From this information, organizations can more successfully source candidates who have the required hard-wired attributes.

Job candidates must become more self-aware; they must make the effort know their talents, passions and strengths to be able to assess whether these attributes match the attributes required in the job. I coach organizations to require job candidates to apply using a talent-based resume; skill and experience resumes are rejected. A talent-based resume summarizes the job candidate’s primary talents, key work experience (that showcases the talents) and other valuable performance information that helps the hiring manager assess whether the job candidate would be a fit in the current employment opportunity. And to be able to complete a talent-based resume, a job seeker must be well aware of his/her strongest performance attributes. This encourages job candidates to only apply for jobs that seem a good fit and results in fewer, but better, candidates for hiring managers to review.

Your bottom-line success is based on your ability to have highly engaged and passionate employees doing great things for customers. The primary component of employee engagement is employee fit. Employees who are good at what the job requires and passionate about doing it, do the work in an epic way. This requires hiring the right employees.

So to get it right, both sides need to improve the hiring process. When both improve, it will be an easier and more effective process to align the right employee to the right roles – employee performance, satisfaction and loyalty improves; the organization’s bottom line improves. With such critical things at stake this is a change that cannot wait.

Contact me to learn about the Talent Matrix, my work on talent-based interviewing and the talent-based resume. The way to fire up your employees is to first get them in the right jobs.

We all spend more time considering what we are not rather than what we are. We always compare ourselves to others – to who they are, what they have and what they think. Instead, we should check in on ourselves – to understand ourselves and use our voice, not the voices of others, to direct us in work and in life.

My work has me speaking to audiences and writing about discovering and playing to our talents, strengths and passions. I always find that we are all infinitely more capable and more connected than we initially believe, but don’t know this because we don’t invest the time to self-discover. When we are unfamiliar with how capable and competent we are, we allow others to direct us into areas that do not play to our greatness – we pass the wheel to another driver. And we end up on a road that is not always right for us. Life is too short to spend any time on the wrong road.

As I like to say, and is part of my personal belief, that someone larger than you thought you should be you, and equipped you with gifts that show up as your talents, strengths and passions. And when you play to these gifts, you see how capable you are.

I feel empowered with that news. That makes me want to discover my talents and build my life and work around them. This is how I connect to what I am naturally good at. This is how I feel capable and competent in a constantly changing world. This is how I invent my life in the way that makes the greatest sense for me. And inventing our lives is the greatest gift there is in life. And to do it well it requires that we “know ourselves.”

The first thing I always recommend for people starting to reconnect to who they are is to journal. Spend 10 minutes each day writing your thoughts.

Here are some good prompts to get you going:
o What am I doing when I am happiest?
o When I feel like I am making a great difference, I am doing…
o Two things that I love about my life are…
o What surprised me most about today was…

The goal of the journal is to help you start to notice you – how you think, what you believe, what you feel and what you notice. This is a great way to get introduced to your talents, strengths and passions. This will tell you a lot about you.

Journaling may be difficult to start, but once you start, you will look forward to the time each day to get connected to yourself, share your thoughts and be in the moment. The more you learn about yourself, the better decisions you will make about life and work. In the process, you will see how brave, strong and smart you really are. And this is something important you should know…

Please share this with someone who can benefit from it and watch for my new book, The Greatness Zone – Know Yourself, Find Your Fit, Transform the World, due out October 1. Sign up at www.TheGreatnessZone.com to hear of our events and resources, and friend us on Facebook at “The Greatness Zone.”

There is a life lesson in this same phrase, “if you blend, you lose.” Your greatest happiness, impact and success will be in living your true life, not in following the crowd.

We are truly unique – different from everyone. This distinction is both external and internal. We look different, we think differently. Our brain biology predisposes us to be good at some things and not others. We love some things and not others. Our greatness is in the unique combination of talents, passions and strengths that came hardwired in our DNA when we were born. We were born to be unique – not to blend.

To take advantage of this greatness, we must take the time to know ourselves – to learn about what we are good at, passionate about and what matters to us.

Most of us have a loud “committee” – those internal voices that tell us to play it safe, blend, don’t stand out, do what everybody else does, be concerned with what others think and say. Then, we conform. We listen to voices that steer us away from our abilities, our dreams and our best contributions. When we don’t know ourselves well, we trust the perspectives of others more than our own – others’ voices become louder than ours. We follow the herd.

When we blend – when we act like everyone else even though we are different – we really do lose. We lose when we don’t play to our greatness – when we don’t develop our talents and strengths, and live our passions. We lose when we miss out on the things that move us, inspire us and engage us. And when we say no to these, we give away our greatest gift – the ability to invent our lives as we want them.

So, to develop the courage to stand out and be who you are,
1. Identify your talents.
2. Next, identify your passions.
3. Then, review your life to see how much of your talents and passions you include in the way you live and work.
4. Change things to live what matters to you. Turn down the volume of others’ voices.

My personal perspective is that when we realize our personal greatness, we bring our best to our world – we transform our world. So, if we blend we don’t live authentically, then we cheat the world. When we blend, we all lose.

As has been said, “We don’t get harmony when we all sing the same note.” We are supposed to find our own voice and sing our part. Discover your part and sing it in your way. What a concert it will be.

This perspective is presented in my new book, The Greatness Zone – Know Yourself, Find Your Fit, Transform the World. Join our mailing list at www.TheGreatnessZone.com to be notified when the book is available, and please pass this on to someone who can benefit from it.

Here is my perspective. Each of us has specific talents and strengths – attributes uniquely hardwired in us. Some are great with details and solving challenges, others are exceptional listeners, relationship builders or have spiritual insight. Some are artistic and some can write. Some can invent and some are extraordinary teachers. Each of us has the ability to create our personal masterpiece – our great work.

When we discover and play to our talents and strengths, we bring our best to our lives and to our world – we access our greatness and use it to impact the world.

o A teacher’s great work can change the life of a student forever.
o An artist’s great work can change a person’s mood with their art, music or writing.
o A builder’s great work can create a safe place for a family to realize their dreams.

The point is you have a masterpiece in you – there is greatness in you. But most people are unfamiliar with how to find and release their masterpiece. It starts by knowing yourself – the talents, strengths and passions you have. Here’s how:

1. List what you are great at. What comes naturally? What do others say you are great at? What do you seem to have great success doing?
2. List what you are passionate about. What gets you excited, energized and fired up? What could you do all day and never look at the clock?
3. Review your lists. Where do they intersect? What are you good at and love doing? These are your masterpiece areas. These are your areas of greatest performance, greatest impact and most significant contribution. What things come to mind? Where are you at your best?

The more connected and self-aware you are, the clearer your masterpiece areas will become. The world needs you as you are. Don’t try to force it or to be what others insist you be; instead, play to the talents, strengths and passions you that are part of the deeper or “true you.” When you understand yourself, you will see your masterpiece emerge.

I’ll talk more about this in my new book, The Greatness Zone; Know Yourself, Find Your Fit, and Transform the World, due out in September 2010. Watch for more information soon.

Her entire interview (a podcast on ITunes) is great. But the reason to mention it is because she said something that resonated with me – “come to work stupid.”

Now, that doesn’t mean be ill-prepared or come to work without focus. Rather it means come to work without thinking you know (or must know) all the answers. Come to work or to a meeting with an open mind, ready to hear what others think, believe, feel – then build your response. This creates opportunity thinking. This creates the ability to constantly reinvent yourself and your value. This creates the ability to focus on greatness and to allow others to contribute their best.

The reason why this resonates so strongly with me is that I believe each of us have very particular talents and strengths. And a large part of our ability to be great (at home and at work) is based on our ability to know ourselves – to know our talents, passions and strengths – and to direct our lives and work around these strengths.

Mavericks (innovators) know that if they allow others to play to their greatest areas, they will think differently – more dynamically, more originally and more openly. And that our results are based on our ability to inspire maverick and innovative thinking in all our people. Collective genuis. None of us are as smart as all of us.

So back to the theme – “come to work stupid.”

Come to work expecting to learn.

Come to work expecting great things will happen each day because you have assembled a team of talented and passionate employees, committed to your compelling vision and purpose.

Sometimes we feel we have to have all the answers. Most times we need to be the facilitator of the event that allows the answers to come forward.

Core to the maverick or original-thinking mindset is having a team of talented employees and a culture of openness, communication and a focus on greatness. How well does your organization do with this?

It is important to come to work stupid (open, non-judgmental, approachable, sincere, interest, passionate, open-minded), but go home wise.

For many people, when things get tough, they shut down. They run out of gas, feel stuck and sit waiting for rescue.

As today’s quote so clearly says, you can’t side idle – you must get up, take ownership and get on with things. You are responsible for your rescue.

But here is what you need to know: You are infinitely more capable than you first believe. You have significant talents and strengths; you have wisdom and power – you need to access it.

Ariane de Bonvoisin explains in her book First 30 Days that when you encounter an obstacle, you are forced to stop – and now think. An obstacle is nothing more than an opportunity to look into yourself with new clarity to see your greater capabilities. Obstacles – tough times – actually can show us how much more capable we are.

So how do you keep driving when you feel like you are out of gas?

1. Find some quiet time and listen inward – get introduced (or re-introduced) to the more significant you.

5. Choose to act by creating a plan – start small; but start.

No one said life would be easy – but it is always good. Obstacles force us to better know ourselves and to see what we are really made of. So when you feel like you are out of gas, build a plan to get yourself back on the road of life. It is both an adventure and a great ride.

See the life power tools on www.LifeFiredUp.com and be sure to click on the Hunt for Opportunities.