To perform at great levels, employees must be connected intellectually and emotionally to their work, workplace and managers. Employees are connected intellectually when they work in roles that match their thinking, talents and strengths. They feel capable, confident and competent. This encourages their performance.
Employees are connected emotionally when they work in roles that are customized for them – by including things they like to do and giving them a voice in determining how to complete their work. Employees are connected emotionally to their managers when managers spend time in daily performance feedback and in having career conversations that show employees a future. Connect employee intellectually and emotionally – and the results will astound you.
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